NAHRO began providing training for public housing property managers in 1935 with the then National Association of Housing Officials (NAHO). Public Works Administration (PWA) participants attended a four-month program. Over the next six years, several similar institutes were held. In 1976, Housing and Urban Development required agencies to have at least one certified public housing manager. NAHRO was one of a select few organizations authorized by Housing and Urban Development (HUD) to provide the Public Housing Manager (PHM), which included training and a certification examination. That same year NAHRO established the Board of Credentialing Trustees.
In the 1980's HUD no longer required the PHM. However, because of the importance of the program and the prestige of earning the PHM was so well established within the Public Housing Authority (PHA) community, NAHRO continued the program and other organizations began offering it as well. The Quality Housing and Work Responsibility Act (QHWRA) of 1998 and the advent of asset management once again emphasized the importance of sound property management practices. (2.6 CEUs)
“The seminar gave me more than what I expected and the material used has helped me in other areas.”
“This was an outstanding training and I was thoroughly engaged for the entire extent of the training.”
-2012 PHM seminar participants
In today's world of complex regulation, the PHM remains a valid credential demonstrating that an individual understands an overview of the basic principles of public housing management in the asset management environment. NAHRO offers a Blended Learning format whereby an individual completes modules on the history of public housing, ethics and maintenance online prior to the live (face-to-face) seminar. Thus, the three-day live training focuses on the administration of the process of public housing management, the roles and responsibilities of the public housing manager, the functions of occupancy, effective communication skills, key principles of public housing management, safety and security and market viability. Case study exercises bring the training to life!
Who Should Attend
All public housing staff who desire a comprehensive overview of public housing management.
Participants will learn:
- Key elements of public housing management;
- How to better communicate with colleagues and residents, and
- Latest regulatory requirements
To view the training agenda, click here.
Day 1: Registration begins at 8:00 AM. Seminar 8:30AM-4:30PM
Days 2-3: Seminar 8:30AM-4:30PM
Day 4: NAHRO Certified Speciaist-Public Housing Manager (CS-PHM) Certification Exam Registration begins at 8:00 AM. Exam 8:30AM-11:00AM
*Applicable to registrations submitted up to 30 days before the seminar start date